Yes. All clinical sessions and consultations at Parkway Psychotherapy and Wellness must be pre-arranged directly with your selected provider. We do not accept walk-in appointments.
Each therapist operates their own individual private practice, insurance participation and session fees vary by provider. Please contact the specific clinician you wish to see to verify if they accept your insurance plan or to discuss private pay or out-of-network benefits. Your therapist can give you a Super bill for self pay fees that you can submit to your health insurance for reimbursement or to go towards your deductible.
Our providers offer flexible scheduling Monday through Friday from 9:00 AM to 6pm. Please note that we are closed on Saturdays and Sundays.
Every clinician at Parkway maintains an independent private practice with unique specialties, ranging from CBT and EMDR to multicultural and immigrant-informed counseling. We encourage you to review our Providers page or reach out via an inquiry call to discuss their specific training, clinical approach, and current availability.
Under the law, health care providers must give clients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services for self pay fees.
- You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services.
- Ensure your provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item.
In this meeting, the focus is getting to know your counselor and your counselor getting to know you. You can expect to explore your past, make goals for the future, and leave knowing the plan for counseling. New Clients can expect to go through the informed consent/Intake paperwork along with answering questions regarding biological, psychological, and social information.
Counseling allows space for you to explore, process, and work through your life and difficult emotions. The general goal of counseling is to learn how to manage difficult emotions and/or process a difficult past or current situation and find solutions. Our goal is to help you feel more in control of your life and have a clear vision of where you are going and how to get there. Counseling is an intimate relationship that is unique from any other. We are not here to tell you what to do (coach) or agree with everything you say (friend). We are here to walk alongside you to help you find your inner strength and find courage to reach your goals. The relationship with your counselor is foundational to the experience. The first 3 sessions serve to make sure the counselor is the right fit for you personally and professionally.
Risks involved may include: Feelings of fatigue or a heightened state of sensitivity after a session. We suggest clients engage in 15-20 of your self-care practices following a session, if possible (walking, reading a book, meditation).
If a parent requests information, only general goals set in the first session will be provided. The only time confidentiality is broken is if the client is a threat or harm to themselves, someone else, or if current abuse is disclosed.
See below for more details based on the age of the child:
- Parents of younger children 2-10: Can expect more details and assistant in how to set boundaries or offer support at home.
- Parents of Pre-Teens 10-13: How much information is shared depends on the maturity of the child. It will be something between the younger children and the adolescents (see above and below).
- Parents of Teenagers 13-17: Can expect general details to protect the privacy of the adolescent. Parents will know the goals of therapy, basic progress made, recommendations for home, and if there are any emergencies.
- Adolescents 18 are considered adults by Georgia law. For parents to have access to communication with the counselor, a release of information must be signed by the 18 year old. (This includes making payment or scheduling appointments).
YES. Children under 15 require an adult in the house. We request the child be alone in their room for privacy.
Teenagers 16-17 can drive and are okay to be alone in the home or in therapy from their parked car (for privacy).
Counselors are licensed by the state. If you move, sessions will need to be transferred to another therapist that has licensure within your new state of residence.
Part of the counselor’s job is to help you explore what is holding you back and help you to define your own goals. Sometimes you know you want something different but cannot describe it. Counseling can help you put words to what you hope for and bring clarity as the therapy progresses.
Online counseling is traditional therapy, the only difference is how you connect with your counselor (face-to-face vs. an online portal). With online therapy, you can see and hear your counselor just like in-person. The only difference is you are not in the same room. Different people prefer different settings. Some want the personal touch of face-to-face. While others like the convenience of online counseling. You can discuss the pros and cons with your counselor.
Yes! Many clients find online therapy just as impactful as in-person sessions. It’s a convenient, flexible way to receive support from the comfort of your home.